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Testimonial

I'LL NEVER SHOP AROUND AGAIN!!!

Monday 04 August, 2008



ALTHOUGH THIS IS MY 1ST PURCHASE FROM LACE LOCS, THIS WAS MY 6TH FULL LACE PURCHASE AND I CAN TELL YOU THAT I WILL NEVER PURCHASE FROM ANOTHER COMPANY OTHER THAN LACE LOCS AGAIN! THE CUSTOMER SERVICE EXPERIENCE IN ITSELF WAS A UNBELIEVABLE! BONNETTA AND VIN ARE THE ABSOLUTE BEST!!! THIS ORDER WAS EXTREMELY IMPORTANT TO ME, BECAUSE MY BROTHER'S WEDDING WAS THE FOLLOWING DAY AND A CERTAIN COMPANY (WON'T CALL THEM OUT) WHO I ORDERED A CUSTOM MADE WIG FROM AND PAID ADDITIONAL FOR RUSH PRODUCTION, TOLD ME 2 DAYS BEFORE THIS THAT MY ORDER WOULD NOT BE READY! SO UNPROFESSIONAL! BOTH BONNETTA AND VIN WENT ABOVE AND BEYOND!!! WHEN I ORIGINALLY TRIED TO PLACE MY ORDER, IT WAS DECLINED DUE TO AN ISSUE WITH MY BANK, BONNETTA & VIN STAYED IN TOUCH WITH ME ALL DAY FROM 10 AM UNTIL ABOUT 830PM, AS I STRUGGLED WITH TRYING TO GET IN TOUCH WITH MY BANK TO GET THE ERROR CORRECTED. ONCE IT WAS CORRECTED THEY WERE ABLE TO GET MY ORDER TO UPS AND IT WAS DELIVERED AT ABOUT 11AM THE NEXT DAY! I WAS SOOOO IMPRESSED WITH THE QUALITY AND BEAUTY OF THIS PRODUCT AND GOT SOOO MANY COMPLIMENTS THEY WERE OVERWHELMING! I WILL NEVER SHOP WITH ANOTHER COMPANY AGAIN. THANKS A MILLION BONNETTA AND VIN, YOU HAVE TRULY GAINED A LIFE LONG, LOYAL CUSTOMER. AS A MATTER OF FACT THE CUSTOM MADE WIG THAT I ORDERED FOR 839.00 IS BEING REFUNDED BACK TO MY ACCOUNT SINCE IT WAS NOT COMPLETED BY THE PROMISED TIME FRAME. SO YES, I AM BACK HERE SHOPPING FOR MY NEXT FULL LACE WIG, WHICH I'M SURE WILL BE WELL WORTH IT! THANKS LACE LOCS, YOU GUYS ARE THE ABSOLUTE BEST!!!
Testimonial By: A.M., OKLAHOMA CITY, OK

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